Pregnant Women

Pregnant women are accepted on Royal Air Maroc to the eighth month of pregnancy at the date of the outgoing trip. The passenger must possess a medical certificate issued by a gynaecologist stipulating the stage of the pregnancy. A disclaimer of responsibility must also be signed by the passenger.

Newborn Infants

Air travel is not recommended for newly born infants during the first 7 days after birth.

Premature Babies

Royal Air Maroc has incubators for transporting premature babies in the best of conditions. It accepts to do so provided there is an accompanying party, after medical approval and additional check-up by a company doctor. In this instance, a special fare is applied. Three (3) tickets are issued:

• Ticket for baby: Reduction of 50% on the normal adult fare in economy class.
• Ticket for accompanying party: Normal fare in economy class.
• Ticket at normal adult fare in first class issued in name of baby.

Physically Impaired Passengers

Royal Air Maroc provides special service for physically impaired passengers and guarantees optimum conditions of comfort, security and assistance for the entire duration of the journey.
Provided we are informed in advance of the handicap and the level of assistance required, we provide human and material assets adapted to each situation.

The ground and flight personnel provide special service.

• Upon Reservation

  Recently renovated Royal Air Maroc branch offices are provided with a special ramp for physically impaired customers. Special notification is inserted into each reservation packet to properly inform the people at the point of departure and arrival that the appropriate human and material resources must be provided.

• Upon check-in

  Transport of items indispensable to the physically impaired (wheel chairs, crutches, orthopaedic materials) is on all Royal Air Maroc lines and gives rise to priority treatment.
  In addition, for sight-impaired passengers, transport of Seeing Eye dogs is offered.

• Upon Boarding

  Departing Casablanca, a medical lift is available to facilitate direct access without requiring the use of a stool.

• On Board

  For the comfort of physically impaired passengers Royal Air Maroc planes are fitted out with seats with retractable armrests.
  Our Boeing 747-400 has a wheel chair in the cabin ready to help physically impaired passengers on long haul flights.

Stretchers

Passengers on stretchers are accepted in economy class only. They must be accompanied. The required reservations for the entire journey have to be made prior to departure. Ambulance service shall be handled by the passenger and a disclaimer of responsibility must be provided.

The normal full fare in economy class is applied to the ill person and the accompanying party, in addition to a supplementary charge equal to twice the full normal fare in economy class for each leg of the journey where the stretcher is used.

Passengers occupying several side-by-side seats

For more comfort, a passenger may reserve two juxtaposed seats except for the placement of large pieces of luggage. He/she shall be required to pay twice the fare he/she would pay for the flight taken. Each seat paid for entitles the traveller to the corresponding luggage allowance.