Frequently asked questions
All
- When I arrive at the airport, what should I do?
- Comment puis je procéder au remboursement de mon billet ?
- Quel est le délai d’achat d’un billet par internet ?
- Can a member benefit from the advantages of each oneworld Status, even on an award ticket trip?
- Can a Safar flyer member offer award tickets with oneworld partner airlines to the person of his or her choice?
- What are the advantages offered by Safar Flyer partners?
- If a Safar Flyer member travels with a oneworld airline, can he or she benefit from the advantages of his or her card on this flight before he or she has received his or her physical card?
- Can a Safar Flyer member transfer his miles to different oneworld airline loyalty programs or keep his miles on his Safar Flyer account?
- What is the procedure for acquiring awards for a flight from a partner airline?
- Can the Safar Flyer member benefit from an award ticket with a oneworld airline company of which he or she is not a member of its loyalty program?
- Is it possible to book RAM Award tickets on the oneworld website?
- Can a Safar Flyer member benefit from other Awards (upgrade, excess luggage allowance) on oneworld airline flights ?
- If a member has a Platinum Safar Flyer card and another card from a oneworld member airline loyalty program, can he or she receive 2 pieces of excess luggage?
- What is the Royal Air Maroc contact for Safar Flyer oneworld members ?
- How to accumulate miles with Safar Flyer partners?
- How to register a flight made with a Royal Air Maroc airline partner?
- Can a Safar Flyer member use as many award tickets as he or she wants with oneworld airlines?
- How to transfer miles from one Safar Flyer account to another?
- How long are my Miles valid for the individual program?
- I did not receive the Silver Card while I accumulated 20,000 Status Miles in the last two years
- Can I lose my status if I use my bonus miles?
- I have a Safar Flyer Blue card. How do I progress to the Silver level, the Gold one, and then Platinum?
- How do I ensure that my miles are saved on my account?
- What is the difference between Award Miles and Status Miles?
- What if I lose my boarding pass?
- I do not receive promotional emails from Safar Flyer.
- When will I receive my Safar Flyer card?
- What should I do if a flight has not been credited to my Safar Flyer Corporate account?
- How to add new employees to the Safar Flyer Corporate account?
- How do I access oneworld lounges?
- Can any company join the Safar Flyer Corporate Program?
- Is the number of members per company limited?
- How long are my Miles valid for the individual program?
- How to accumulate miles with Safar Flyer partners?
- What is the Royal Air Maroc contact for Safar Flyer oneworld members ?
- If a member has a Platinum Safar Flyer card and another card from a oneworld member airline loyalty program, can he or she receive 2 pieces of excess luggage?
- Can a member benefit from the advantages of each oneworld Status, even on an award ticket trip?
- Can a Safar Flyer member benefit from other Awards (upgrade, excess luggage allowance) on oneworld airline flights ?
- Is it possible to book RAM Award tickets on the oneworld website?
- What is the procedure for acquiring awards for a flight from a partner airline?
- Can the Safar Flyer member benefit from an award ticket with a oneworld airline company of which he or she is not a member of its loyalty program?
- Can a Safar Flyer member transfer his miles to different oneworld airline loyalty programs or keep his miles on his Safar Flyer account?
- Can a Safar Flyer member benefit from card bonuses when traveling with oneworld airlines?
- If a Safar Flyer member travels with a oneworld airline, can he or she benefit from the advantages of his or her card on this flight before he or she has received his or her physical card?
- When will I receive my Safar Flyer card?
- I forgot my PIN code to enter my account. How do I recover it?
- How do I ensure that my miles are saved on my account?
- Can I lose my status if I use my bonus miles?
- I have a Safar Flyer Blue card. How do I progress to the Silver level, the Gold one, and then Platinum?
- What should I do if a flight has not been credited to my Safar Flyer Corporate account?
- How to add new employees to the Safar Flyer Corporate account?
- Can any company join the Safar Flyer Corporate Program?
- Is the number of members per company limited?
- What is the validity period of the award miles accumulated on the Safar Flyer Corporate account?
- How long are my Miles valid for the individual program?
- How to transfer miles from one Safar Flyer account to another?
- How to accumulate miles with Safar Flyer partners?
- What are the advantages offered by Safar Flyer partners?
- Can any company join the Safar Flyer Corporate Program?
- What are the Thresholds in case of renewal of the qualification to Silver, Gold or Platinum status?
- How many miles does it take to apply for an award with oneworld airlines?
- What are the benefits of traveling with Fiji Airways as a “oneworld connect” partner?
- How does oneworld's international assistance work?
- How do I access oneworld lounges?
- Is it possible to have access to the departure and arrival lounges when traveling with oneworld partners?
- How can a Safar Flyer member collect miles on the oneworld loyalty program?
- Which members are eligible for VIP lounge access on oneworld flights?
- What are the qualification thresholds for a Safar Flyer member depending on the status of Safar Flyer Silver, Gold or Platinum card within oneworld?
- Will Safar Flyer members be able to earn miles on non-oneworld flights?
- What are the conditions of access to the VIP lounges for children of Safar Flyer members?
- What is the purpose of the oneworld priority logo signage at the airport?
- What are the benefits per Safar Flyer Blue/Silver/Gold/Platinum Card Status valid on oneworld flights?
- As a Safar Flyer member, how can I benefit from oneworld benefits at the airport?
- What does the alliance allow for Safar Flyer members?