Frequently asked questions
All
- How is the luggage checked in at the airport?
- What are the advantages of the Family Pack regarding the choice of seats?
- What is the refund policy?
- Which destinations are covered by this product?
- What are the sales channels?
- What are the price advantages of the Family Pack?
- Who can benefit from the Family Pack?
- Will my family be picked up at the airport?
- What are the advantages of the Family Pack regarding the choice of seats?
- Are there any particularities about the luggage allowance?
- Is there any way to spread out the payment?
- Can I change the travel dates for the whole family?
- How is the luggage checked in at the airport?
- Are there any particularities about the luggage allowance?
- My flight has been cancelled, will I get a refund?
- What security measures are in place at airports and in our cabins?
- When I arrive at the airport, what should I do?
- Can a member benefit from the advantages of each oneworld Status, even on an award ticket trip?
- How to register a flight made with a Royal Air Maroc airline partner?