Frequently asked questions
All
- How is the luggage checked in at the airport?
- What are the advantages of the Family Pack regarding the choice of seats?
- What is the refund policy?
- Which destinations are covered by this product?
- What are the sales channels?
- What are the price advantages of the Family Pack?
- Who can benefit from the Family Pack?
- Will my family be picked up at the airport?
- What are the advantages of the Family Pack regarding the choice of seats?
- Is there any way to spread out the payment?
- How is the luggage checked in at the airport?
- Are there any particularities about the luggage allowance?
- My flight has been cancelled, will I get a refund?
- What security measures are in place at airports and in our cabins?
- Can a Safar Flyer member use as many award tickets as he or she wants with oneworld airlines?
- When I arrive at the airport, what should I do?
- Can a member benefit from the advantages of each oneworld Status, even on an award ticket trip?
- How long are my Miles valid for the individual program?
- What should I do if a flight has not been credited to my Safar Flyer Corporate account?
- What is the procedure for acquiring awards for a flight from a partner airline?
- Can the Safar Flyer member benefit from an award ticket with a oneworld airline company of which he or she is not a member of its loyalty program?