SAFAR FAMILY

THE FAMILY SPIRIT ALWAYS HAVE ADVANTAGES!

Do you want to access Safar Flyer benefits more quickly?
Like Ali, benefit from the “Safar Family” program by grouping your miles on a common account!

One single Miles account for the whole family!

To benefit from the advantages of the Safar Family program, each member of your family must first be registered in the Safar Flyer program.

YENİ!

Tüm aileyi memnun etmek için artık büyükanne ve büyükbabalar, ebeveynler ve çocuklar aynı Safar Aile hesabından yararlanabilir!

Each time a family member indicates their individual Safar Flyer card number when purchasing a ticket, the award miles are automatically transferred to the family account. This applies even if the family members do not travel together.

How is the luggage checked in at the airport?

  ← Back How is the luggage checked in at the airport? A special service is provided for families, especially those with children under 2 years of...

What are the advantages of the Family Pack regarding the choice of seats?

  ← Back What are the advantages of the Family Pack regarding the choice of seats? The Family Pack includes the free reservation of neighboring seats...

Quelle est la politique de remboursement ?

  ← Back What is the refund policy? We offer a 7-day refund policy where we will provide a full refund for the last transaction provided that you...

Which destinations are covered by this product?

  ← Back Which destinations are covered by this product? All flights from Europe to Morocco. ...

What are the sales channels?

  ← Back What are the sales channels? The Family Pack is available through all channels: Royal Air Maroc website and agencies, travel agencies and...

What are the price advantages of the Family Pack?

  ← Back What are the price advantages of the Family Pack? This is a permanent offer allowing you to benefit from fare reductions of up to 20% of the...

Who can benefit from the Family Pack?

  ← Back Who can benefit from the Family Pack? Families traveling together with children (including children under two years old) or any reservation...

Will my family be picked up at the airport?

  ← Back Will my family be picked up at the airport? The Family Pack includes priority boarding for the family, stroller pick-up and drop-off, and...

What are the advantages of the Family Pack regarding the choice of seats?

  ← Back What are the advantages of the Family Pack regarding the choice of seats? The Family Pack includes the free reservation of neighboring seats...

Are there any particularities about the luggage allowance?

  ← Back Are there any particularities about the luggage allowance? Yes, children under 2 years of age have a 23kg luggage allowance (like all other...

Is there any way to spread out the payment?

  ← Back Is there any way to spread out the payment? The Family Pack offers the possibility to spread the payment up to 6 installments (* only from...

Can I change the travel dates for the whole family?

  ← Back Can I change the travel dates for the whole family? The first date change is free of charge without penalty (the fare difference is...

How is the luggage checked in at the airport?

  ← Back How is the luggage checked in at the airport? A special service is provided for families, especially those with children under 2 years of...

Are there any particularities about the luggage allowance?

  ← Back Are there any particularities about the luggage allowance? Yes, children under 2 years of age have a 23kg luggage allowance (like all other...

My flight has been cancelled, will I get a refund?

  ← Back My flight has been cancelled, will I get a refund? "Our customers affected by flight cancellations due to Covid-19 can from now benefit from...

What security measures are in place at airports and in our cabins?

  ← Back What security measures are in place at airports and in our cabins? "Our flights are subject to the new health measures put in place to...

Quel est le délai d’achat d’un billet par internet ?

  ← Back How long does it take to purchase a ticket online? You can buy your ticket online up until the day of departure. However, online purchase is...

Comment puis je procéder au remboursement de mon billet ?

  ← Back How can I get a refund for my ticket? You wish to refund a ticket purchased online or via our call center. Simply complete the online refund...

What if I lose my boarding pass?

  ← Back What if I lose my boarding pass? You can reprint your boarding card at home or send it to your email for printing later. If you're already...