• Weather Alert: Winter Storm in the United States

    Last updated 2026-01-24 12:56:54.0

    Due to a winter storm currently affecting the United States, Royal Air Maroc flights to and from New York and Washington scheduled for January 25th and 26th , 2026, have been cancelled.

    Royal Air Maroc is assisting affected passengers by rebooking them on alternative flights. Passengers whose contact details are up to date in their booking file will receive an email and SMS with confirmation of their rebooked flight.

    We strongly encourage all passengers to check the status of their flight and to update their contact information via the Manage My Booking section of the Royal Air Maroc website:
    https://www.royalairmaroc.com/ma-en/booking/manage-booking

    For passengers holding tickets on cancelled flights who do not wish to travel on the rebooked flight, Royal Air Maroc offers the following options:
    - A free rebooking, subject to seat availability in the same cabin, within 15 days following the date of the cancelled flight, to and from same destination.
    Or,
    - Refund of the ticket in its original form of payment.

    Passengers whose flights have been cancelled or who have not received confirmation of a rebooked flight are kindly requested not to go to the airport, and instead to contact their original point of sale or the Royal Air Maroc Call Center to confirm their rebooking or request one of the above options.

    You can find the list of contact numbers for our call center here:
    https://www.royalairmaroc.com/ma-en/information/contact-us

  • Last updated 2026-01-23 10:15:17.0

    As of February 2nd ,2026, Royal Air Maroc will operate its flights to and from Luanda, Angola via NBJ Airport (Dr. Antonio Agostinho Neto Angola International Airport).
    Passengers whose contact details are up to date in their booking file have received an email and SMS notification detailing this change.
    We strongly encourage all passengers to check the status of their flight and to update their contact information via the Manage My Booking section of the Royal Air Maroc website:
    https://www.royalairmaroc.com/ma-en/booking/manage-booking


    For further information ,passengers are invited to contact their original point of sale or the Royal Air Maroc Call center. The list of contact numbers is available here: https://www.royalairmaroc.com/ma-en/information/contact-us

  • Last updated 2025-12-02 14:50:26.0

    In the framework of CAN 2025 organization in Morocco, we would like to inform our customers of a temporary measure regarding entry into Morocco for holders of a regular passport from the following countries: Algeria, Burkina Faso, Cape Verde, Gabon, Niger, Senegal, Togo and Tunisia.

    From September 25, 2025, to January 25, 2026, entry into Morocco will be subject to the Electronic Travel Authorization for Morocco (ETAM). Presentation of the ETAM in printed form is mandatory during departure and arrival formalities.
    How to obtain the ETAM:
    - To attend CAN 2025, the ETAM must be requested via the ‘YALLA’ application of the Royal Moroccan Football Federation.
    - For any other travel purpose (tourism, business, family visit, etc.), the request must be made at least 96 hours before departure via the portal: https://www.acces-maroc.ma

    Certain categories are exempt from this measure:
    - Holders of diplomatic, service, special, or official passports.
    - Residents in Morocco holding a valid residence permit.
    - Travelers in transit through Moroccan airports (without leaving the international area).
    - Travelers married to a Moroccan national (with proof).
    - Travelers over 55 years of age.
    This measure is temporary.
    We encourage our customers to plan ahead to ensure a smooth travel experience..

  • Last updated 2025-12-01 16:41:30.0

    The National Immigration Administration of China (NIA) has announced the introduction of a new procedure allowing foreign nationals travelling to China to complete their arrival (entry) card online in advance, effective November 20, 2025.
    Foreign passengers can now fill out the entry card using the following official channels:
    - Official NIA Website: https://s.nia.gov.cn/ArrivalCardFillingPC/
    - WeChat and Alipay mini-programs
    - By scanning the QR code printed on the entry card with a mobile device : https://s.nia.gov.cn/ArrivalCardFillingPhone/
    Passengers who are unable to complete the form online beforehand may still finalize the procedure upon arrival at the immigration checkpoint by:
    - Scanning the QR code with their mobile phone: https://s.nia.gov.cn/ArrivalCardFillingPhone/
    - Using the self-service kiosks available on site, or
    - Filling out a paper arrival card.

    This measure aims to streamline immigration procedures and improve the travel experience for international passengers entering China.
    We encourage our customers to prepare their entry requirements in advance to ensure a smooth journey